Emails your customers actually want to read

We write, design and send it for you: campaigns, newsletters and the follow-ups.

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Done-for-you email

Soldiers Beach, Norah Head. Photo: @nicolescapturedmoments on Unsplash

Most small businesses know they should email their customers more - there's just never time. We write, design and send it for you: campaigns, newsletters and the follow-ups, all on-brand and compliant with Australia's spam laws. You stay in touch without touching a thing.

Why email still works

No algorithm decides who sees your email. Your list is the one audience you own - past customers who already know you, sitting one message away from coming back.

You own the audience

Social reach comes and goes with the algorithm. Your email list is yours - nobody can throttle it, and it lands straight in the inbox of people who chose to hear from you.

Past customers come back

The easiest sale is to someone who's already bought from you. A well-timed win-back or announcement email reminds them you exist - right when they're ready to book again.

Done for you, every month

The hard part of email isn't sending - it's writing, designing and actually doing it consistently. We take the whole job off your plate so it happens every month, not just when things are quiet.

What's included

Everything from the first draft to the send button. You approve each email before it goes out - that's the whole of your job.

Campaign writing & design

We write the words and build mobile-friendly HTML emails that match your website - your colours, your logo, your voice. No clip-art templates that look like everyone else's.

Newsletters

A regular newsletter your customers actually open - what's new, what's coming up, something worth knowing. We keep it short, useful and on schedule.

Win-back & announcement campaigns

New prices, new services, a quiet month coming up? We plan and send campaigns that bring past customers back and tell everyone what's changed - without the hard sell.

List hygiene

We keep your list clean - bounced addresses removed, duplicates merged, unsubscribes processed promptly. A tidy list means your emails keep landing in inboxes, not spam folders.

Spam Act compliance

Every email meets the Spam Act 2003: clear sender identification, consent before we send, and a working unsubscribe in every message. Boring, important, handled.

Measuring what matters

We track replies, bookings and calls that came from each email - not just opens, which are easy to inflate and easy to mistake for results. You get a short plain-English note after each send.

You approve.

Each email, before it goes out. That's the whole of your job.

How it works

No portals, no learning curve. You approve each email before it goes out - we handle everything else.

1

We learn your business

A short chat about your customers, your offers and how you talk. Then we map out a simple sending plan - nothing more frequent than your customers will welcome.

2

We write & design

We draft the email - words, layout and images - mobile-friendly and matched to your brand. You see exactly what your customers will see.

3

You approve, we send

One quick once-over from you, any tweaks made, then we send it to the right people at a sensible time. Unsubscribes and bounces are handled automatically.

4

We report & refine

After each send you get a short note on what it produced - replies, bookings, calls. Next month's email gets better because of it.

Add email marketing to your bundle

Every plan starts with Managed Hosting - then you add only the extras you need. All prices in AUD inclusive of GST. No hidden fees - monthly plans have no lock-in. Standalone campaign projects are covered by our Project Services Agreement.

Step 1 - Managed Hosting, $30/mo: the base of every bundle, always included. Free SSL certificate • Daily backups • Uptime monitoring • Proactive alerts • Instant new-lead alerts • Your own contact database • Business email setup • Free site migration

Step 2 - add your email hours. Ongoing email marketing is delivered through the Content Updates add-on - $100 per hour per month, on top of hosting. Content Updates rides on a Greenshoots hosting bundle (from $30/mo), so email marketing is an add-on for hosted clients - standalone email projects are quoted separately. Choose the hours that match how often you want to be in touch:

1 hour

+$100
per month

A simple regular newsletter

2 hours

+2 × $100
per month

Newsletter plus a campaign

3+ hours

From +3 × $100
per month

Regular campaigns, win-backs & follow-ups

Setup & the fine print: a once-off setup fee of $100 applies, and is waived on annual plans (a fixed 12-month term paid upfront, with 1 month free). Bigger one-off campaigns - like a launch series or a full template build - are quoted on scope before we start, so get in touch for an estimate. Want SEO too? It's also $100/hour per month. Change your bundle any time.

Build your bundle

Hosting only from $30/mo - add email hours at $100/hour per month. Price your exact bundle on the interactive configurator, and see the kind of work we do on our portfolio.

Frequently asked questions

Common questions about done-for-you email marketing.

Do I need a big email list to get started?
No. A small list of real customers who actually know you beats a big cold one every time. We work with whatever you have - even if it's a spreadsheet of past customers - and grow it properly from there. We never buy lists, and we won't email anyone who hasn't agreed to hear from you.
Which email platform do you use?
Whatever suits you. If you're already on Mailchimp, Brevo, Klaviyo or similar, we work in that. If you're starting from scratch, we'll recommend a platform that fits your size and budget and set it up for you. Either way the account and the list stay in your name - they're yours, not ours.
How do you stay on the right side of the Spam Act?
Australia's Spam Act 2003 has three rules: you need the recipient's consent, every email must clearly identify your business as the sender, and every email needs a working unsubscribe that's honoured promptly. We build all three into every send, keep your list clean, and process unsubscribes straight away.
How is email marketing priced?
Ongoing email work is delivered through the Content Updates add-on - $100 per hour per month on top of Managed Hosting at $30/mo, and you choose 1, 2 or 3+ hours. One hour a month covers a simple regular newsletter; more hours cover campaigns and follow-ups. Bigger one-off campaigns are quoted on scope before we start.
How do you measure whether it's working?
By what actually moves your business - replies, bookings, calls and sales that came from an email. Open and click rates are useful direction but easy to game and increasingly unreliable, so we treat them as a guide, not the goal. You get a short plain-English note after each send on what happened and what we'd do next.
Is there a lock-in contract?
No lock-in. Monthly plans are rolling - cancel or change with 14 days notice. A once-off $100 setup fee applies and is waived on annual plans, which are a fixed 12-month term paid upfront with 1 month free. All prices are in AUD and include GST.

Ready to stay in touch with your customers?

Tell us a bit about your business and we'll suggest a simple email plan - what to send, how often, and what it'll cost. No pressure, no obligation.

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