Smart Chatbots That Convert Visitors Into Customers
Engage visitors 24/7, answer questions instantly and capture qualified leads.
Norah Head Lighthouse. Photo: @jolley54 on Unsplash
Australian businesses are using smart chatbots to engage visitors 24/7, answer questions instantly, capture qualified leads, and drive conversions, all while you focus on running your business.
It doubles as a round-the-clock customer service chatbot, fielding common enquiries so your team isn't tied up answering the same questions. Built and managed from the Central Coast, NSW.
How It Works
Getting your chatbot live is easier than you think. We handle the heavy lifting so you can focus on your business.
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We Scrape & Build Your Knowledge Base
Our onboarding system scrapes your website and extracts your services, pricing, FAQs, and policies into a structured knowledge base automatically. No manual data entry needed.
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Your Chatbot Goes Live
Add one line of code to your website and your chatbot is live. Customise colours, name, and personality to match your brand. It takes 30 seconds to embed.
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Leads Captured 24/7
Your chatbot engages every visitor, answers questions intelligently, and captures qualified leads around the clock. Leads are sent straight to your inbox with the full conversation summary.
Knowledge base built from the site
- Services
- Pricing
- FAQs
- Policies
- Contact details
BradFounder10:12 pm
Hi, do you do chatbots for tradies? I'm a sparky on the Coast.
We do. It learns your services, areas and prices from your website, then answers enquiries around the clock, even while you're on a job.
What does it cost?
It sits on managed hosting from $30 a month. The Starter chatbot add-on is +$15 a month for 250 messages, so $45 a month all up.
Good. Can Brad give me a call tomorrow?
Happy to. Leave your details and he'll get them with this chat.
Greenshoots chatbot10:14 pm
New lead: Sam, electrician, Central Coast
Wants a chatbot for an electrical business. Asked about pricing: hosting plus the Starter add-on. Would like a call tomorrow.
Full conversation included, 6 messages EXAMPLE
An example conversation on our own site. The visitor is made up; the prices are real.
Everything You Need to Engage & Convert
A complete AI chatbot solution packed with features designed to grow your business.
24/7 Availability
Never miss a customer enquiry again. Your AI chatbot works around the clock, engaging visitors at any hour, including weekends and holidays.
Lead Capture & Qualification
Automatically collect contact details, qualify leads based on your criteria, and send them straight to your inbox or CRM so you never miss an opportunity.
Custom Knowledge Base
Use our intuitive knowledge base editor to teach your chatbot about your business. Add FAQs, product info, pricing, and policies with ease.
Multi-Industry Support
Pre-built templates and configurations for trades, real estate, healthcare, hospitality, and more. Get started faster with industry-specific conversation flows.
Real-Time Analytics Dashboard
Track conversations, monitor lead quality, measure conversion rates, and gain actionable insights into what your customers are asking about most.
Easy Brand Customisation
Match your chatbot to your brand perfectly. Customise colours, fonts, avatar, greeting messages, and conversation tone to create a seamless customer experience.
See It Live On Your Website
A sleek, non-intrusive widget that sits in the corner of your site, ready to engage any visitor the moment they need help. It feels like a natural part of your website, not an add-on.
Greenshoots chatbot
The widget on this website, opened. Same one we set up for clients.
Practical support for your customers
Answer routine questions, collect enquiries and help visitors find the next step. We configure the chatbot around your content and review how it performs for your business.
EnquiriesCapture the detailsCollect contact details and the reason for an enquiry
24/7Customer EngagementInstant responses at any hour, every day of the year
GuidanceHelp visitors find their wayPoint customers to relevant services, pages and contact options
AnswersYour business knowledgeUse your approved content to answer routine questions
Chatbots for Australian Industries
Our chatbots are tailored for the unique needs of Australian businesses, from tradies on the Central Coast to real estate agents in Sydney and medical practices in Melbourne.
Chatbots for Australian Tradies
Plumbers, electricians, builders, and landscapers across Australia are losing leads when they can't answer the phone on-site. A smart chatbot captures job enquiries, provides instant service information, and books callouts, so you never miss work while you're up a ladder or under a house. Perfect for sole traders and growing teams on the Central Coast and beyond.
Chatbots for Real Estate Agents
Property buyers and renters browse listings outside business hours. A smart chatbot answers property enquiries, qualifies buyer and renter leads, schedules inspections, and provides listing details instantly, so your agency captures every serious prospect. Ideal for sales agents and property managers across Australian metro and regional markets.
Chatbots for Healthcare
Medical practices, dental clinics, and allied health providers spend hours fielding repetitive phone calls. A smart chatbot answers service questions, provides clinic hours and location details, and directs patients to the right practitioner, helping visitors find routine information before they call. Especially valuable for busy practices juggling walk-ins and phone enquiries.
Chatbots for Hospitality
Restaurants, cafes, hotels, and event venues receive the same questions hundreds of times a week. A smart chatbot handles booking enquiries, shares menus and availability, answers guest FAQs about parking, dietary options, and facilities, and promotes special offers, freeing up your staff to focus on the guest experience.
Chatbots for Professional Services
Accountants, lawyers, consultants, and agencies need to qualify leads before investing time in calls. A smart chatbot pre-qualifies prospects by asking about their needs, budget, and timeline, then captures their details and books discovery calls, so you only spend time on leads that are a good fit.
AI Chatbots for Retail & E-Commerce
Online and brick-and-mortar retailers lose sales when customers can't find answers quickly. An AI chatbot guides shoppers to the right products, answers stock and shipping questions, handles returns information, and recommends related items, acting like your best sales assistant, available around the clock.
Build Your Bundle
No rigid tiers. Every bundle starts with Managed Hosting and you add only what you need: an AI chatbot, content updates, SEO. Transparent pricing, no lock-in on monthly plans. See full pricing details.
Always Included
The base of every bundle
Managed Hosting
$30/mo
Fast, secure hosting that every Greenshoots bundle is built on.
- Free SSL certificate
- Daily backups
- Uptime monitoring
- Business email setup
- Free site migration
Then add an AI chatbot on top. Pick the message volume that suits you:
- Starter250 messages per month+$15/mo
- Growth500 messages per month+$30/mo
- Business1,000 messages per month+$60/mo
- Pro2,000 messages per month+$120/mo
- Scale4,000 messages per month+$240/mo
Need more hands-on help? Add Content Updates or SEO to your bundle at $100/hour per month. Choose 1, 2 or 3+ hours.
A once-off setup fee of $100 applies and is waived on annual plans. Annual billing is paid 12 months upfront and includes 1 month free. All prices in AUD, GST included.
Why Choose Greenshoots Media
We are not a generic chatbot platform. We are an Australian digital agency that builds, manages, and optimises your AI chatbot as a hands-on service.
Australian-Owned Business
Founded by Brad Banks on the Central Coast, NSW. All pricing in AUD, support during Australian business hours, and a team that understands the Australian market.
Powered by Claude AI
Not a generic chatbot builder. Your chatbot runs on Anthropic's Claude AI, the same technology used by leading enterprises worldwide, trained specifically on your business knowledge base.
Bundles from $45/month
Choose the support that suits your business. A hosting plus AI chatbot bundle starts at $45/month AUD (managed hosting from $30/month plus a chatbot add-on) with no lock-in on monthly plans.
Fully Managed Service
We handle everything: setup, knowledge base creation, ongoing optimisation, and support. You do not need any technical skills. We build it, you benefit from it.
Live in Minutes, Not Weeks
Our AI onboarding system scrapes your website and builds your knowledge base automatically. Most chatbots go live the same day. One script tag on your site and you are done.
Trusted by Australian Businesses
From tradies and real estate agents to healthcare practices and hospitality venues, businesses across Australia rely on Greenshoots Media to engage their customers with AI.
Anthropic Claude AIPowered by the same AI technology used by leading enterprises worldwide. Not a generic chatbot: genuine artificial intelligence.
100% AustralianAustralian-owned, AUD pricing, Australian business hours support. We understand the local market because we are part of it.
Multi-IndustryServing trades, real estate, healthcare, hospitality, professional services, and retail businesses. See our portfolio for examples.
What Is an AI Chatbot for Business?
An AI chatbot for business is a software tool embedded on a company's website that uses artificial intelligence to converse with visitors in natural language. Unlike rule-based chatbots that follow scripted decision trees, AI chatbots powered by large language models (LLMs) like Claude can understand context, handle complex questions, and provide personalised responses based on a business's specific knowledge base.
Greenshoots Media's AI chatbot solution combines Anthropic's Claude AI with a custom knowledge base built from your website content. The chatbot operates 24/7, answering customer questions, qualifying leads, and capturing contact information automatically, giving visitors another way to get help alongside your team.
Results depend on your website traffic, content and customer needs. We use conversation and enquiry reporting to identify what is working and what needs improving. At Greenshoots Media you build your own bundle: managed hosting from $30 AUD per month, with a hosting plus AI chatbot bundle starting at $45 AUD per month.
Frequently Asked Questions
Common questions about our AI chatbot service for Australian businesses.
We use a Build Your Bundle model. Every bundle starts with Managed Hosting at $30 AUD per month, which includes free SSL, daily backups, uptime monitoring, business email setup and free site migration. You then add an AI chatbot on top: Starter +$15/month (250 messages), Growth +$30/month (500 messages), Business +$60/month (1,000 messages), Pro +$120/month (2,000 messages) or Scale +$240/month (4,000 messages). So a hosting plus chatbot bundle starts at $45 AUD per month. You can also add Content Updates or SEO at $100/hour per month. A $100 once-off setup fee applies and is waived on annual plans. Annual billing is a fixed 12-month term, paid 12 months upfront with 1 month free. All prices are in AUD, GST included, and monthly plans have no lock-in. Build and price your bundle at our pricing page.
During onboarding, our AI-powered system scrapes your website pages and uses Claude AI to extract structured information about your services, pricing, contact details, FAQs, and policies. This information is compiled into a knowledge base that powers your chatbot's responses. You can review and edit this knowledge base at any time through your client dashboard.
The chatbot uses AI-powered pattern detection to recognise when a visitor shares contact details like an email address or phone number during conversation. When detected, the widget displays a lead capture form. Submitted leads are stored in your dashboard, a notification email is sent to you immediately, and an auto-reply is sent to the visitor. Each lead includes the full conversation transcript for context.
Greenshoots Media chatbots use Anthropic's Claude AI (Haiku model) for generating responses. Unlike generic chatbots, each response is grounded in your business-specific knowledge base, ensuring accurate, relevant answers. The system prompt and knowledge base are included with every conversation, so the AI always has your business context.
The technical integration requires adding a single script tag to your website, which takes about 30 seconds. Our AI onboarding process automatically discovers and scrapes your website pages, extracts business information, and generates your knowledge base in approximately 5-10 minutes. Most chatbots go live within the same day.
We serve businesses across all industries in Australia. Our most common clients include trades and construction companies, real estate agencies, healthcare practices, hospitality venues, professional services firms, and retail businesses. Any business with a website that receives customer enquiries can benefit from an AI chatbot.
Yes. You can see a live demo right now: the chat widget in the bottom right corner of this website is powered by the same technology. Get in touch and we'll show you exactly how it would work for your business.
Ready to Transform Your Customer Experience?
Join Australian businesses from Sydney to Perth already using AI chatbots to capture more leads, engage customers around the clock, and grow their revenue. Setup takes minutes, not weeks.