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24/7 customer engagement

The AI chatbot that never sleeps

Australian businesses are using smart chatbots to engage visitors 24/7, answer questions instantly, capture qualified leads, and drive conversions — all while you focus on running your business. Built and managed from the Central Coast, NSW.

Get your chatbot
Smart chatbot widget integrated into a modern business website, showing a live conversation with a customer

How it works

Getting your chatbot live is easier than you think. We handle the heavy lifting so you can focus on your business.

1

We scrape & build your knowledge base

Our onboarding system scrapes your website and extracts your services, pricing, FAQs, and policies into a structured knowledge base automatically. No manual data entry needed.

2

Your chatbot goes live

Add one line of code to your website and your chatbot is live. Customise colours, name, and personality to match your brand. It takes 30 seconds to embed.

3

Leads captured 24/7

Your chatbot engages every visitor, answers questions intelligently, and captures qualified leads around the clock. Leads are sent straight to your inbox with the full conversation summary.

Everything you need to engage and convert

A complete AI chatbot solution packed with features designed to grow your business.

24/7 availability

Never miss a customer enquiry again. Your AI chatbot works around the clock, engaging visitors at any hour, including weekends and holidays.

Lead capture & qualification

Automatically collect contact details, qualify leads based on your criteria, and send them straight to your inbox or CRM so you never miss an opportunity.

Custom knowledge base

Use our intuitive knowledge base editor to teach your chatbot about your business. Add FAQs, product info, pricing, and policies with ease.

Multi-industry support

Pre-built templates and configurations for trades, real estate, healthcare, hospitality, and more. Get started faster with industry-specific conversation flows.

Real-time analytics dashboard

Track conversations, monitor lead quality, measure conversion rates, and gain actionable insights into what your customers are asking about most.

Easy brand customisation

Match your chatbot to your brand perfectly. Customise colours, fonts, avatar, greeting messages, and conversation tone to create a seamless customer experience.

Live chatbot widget conversation on a modern business website, demonstrating customer engagement in real time

See it live on your website

A sleek, non-intrusive widget that sits in the corner of your site, ready to engage any visitor the moment they need help. It feels like a natural part of your website, not an add-on.

Get it on your site

Results that speak for themselves

Businesses using AI chatbots see measurable improvements across every key metric.

60%
More leads captured
Compared to traditional contact forms alone
24/7
Customer engagement
Instant responses at any hour, every day of the year
30s
Average setup time
One line of code and your chatbot is live
85%
Questions answered
Without any human intervention needed

Chatbots for Australian industries

Our chatbots are tailored for the unique needs of Australian businesses — from tradies on the Central Coast to real estate agents in Sydney and medical practices in Melbourne.

Chatbots for Australian tradies

Plumbers, electricians, builders, and landscapers across Australia are losing leads when they can't answer the phone on-site. A smart chatbot captures job enquiries, provides instant service information, and books callouts — so you never miss work while you're up a ladder or under a house. Perfect for sole traders and growing teams on the Central Coast and beyond.

Chatbots for real estate agents

Property buyers and renters browse listings outside business hours. A smart chatbot answers property enquiries, qualifies buyer and renter leads, schedules inspections, and provides listing details instantly — so your agency captures every serious prospect. Ideal for sales agents and property managers across Australian metro and regional markets.

Chatbots for healthcare

Medical practices, dental clinics, and allied health providers spend hours fielding repetitive phone calls. A smart chatbot answers service questions, provides clinic hours and location details, and directs patients to the right practitioner — reducing front-desk phone load by up to 50%. Especially valuable for busy practices juggling walk-ins and phone enquiries.

Chatbots for hospitality

Restaurants, cafes, hotels, and event venues receive the same questions hundreds of times a week. A smart chatbot handles booking enquiries, shares menus and availability, answers guest FAQs about parking, dietary options, and facilities, and promotes special offers — freeing up your staff to focus on the guest experience.

Chatbots for professional services

Accountants, lawyers, consultants, and agencies need to qualify leads before investing time in calls. A smart chatbot pre-qualifies prospects by asking about their needs, budget, and timeline, then captures their details and books discovery calls — so you only spend time on leads that are a good fit.

AI chatbots for retail & e-commerce

Online and brick-and-mortar retailers lose sales when customers can't find answers quickly. An AI chatbot guides shoppers to the right products, answers stock and shipping questions, handles returns information, and recommends related items — acting like your best sales assistant, available around the clock.

Choose your plan

Transparent pricing with no hidden fees. Start with what you need and scale as you grow. See full pricing details.

Starter
$49/mo
Getting started with AI
  • 1 AI chatbot
  • 500 messages/mo
  • Basic knowledge base
  • Email lead capture
  • Email support
Get started
Growth
$99/mo
For growing businesses
  • 1 AI chatbot
  • 2,000 messages/mo
  • Enhanced knowledge base
  • Lead capture + notifications
  • Remove branding
Get started
Premium
$399/mo
Enterprise-grade solution
  • Unlimited chatbots
  • Unlimited messages
  • Custom integrations
  • Dedicated account manager
  • SLA guarantee
Get started
Already have hosting? Try our Hosting + Lite Chatbot plan from just $25/mo with 250 messages included. View hosting plans →

Why choose Greenshoots Media

We are not a generic chatbot platform. We are an Australian digital agency that builds, manages, and optimises your AI chatbot as a hands-on service.

Australian-owned business

Founded by Brad Banks on the Central Coast, NSW. All pricing in AUD, support during Australian business hours, and a team that understands the Australian market.

Powered by Claude AI

Not a generic chatbot builder. Your chatbot runs on Anthropic's Claude AI — the same technology used by leading enterprises worldwide — trained specifically on your business knowledge base.

Plans from $49/month

A fraction of hiring staff. A part-time receptionist costs $4,000+/month. Your AI chatbot works 24/7 for as little as $49/month AUD with no lock-in contracts.

14-day satisfaction guarantee

Try your AI chatbot risk-free. If you are not satisfied within the first 14 days, we will refund your monthly fee. No questions asked, no fine print.

Fully managed service

We handle everything — setup, knowledge base creation, ongoing optimisation, and support. You do not need any technical skills. We build it, you benefit from it.

Live in minutes, not weeks

Our AI onboarding system scrapes your website and builds your knowledge base automatically. Most chatbots go live the same day. One script tag on your site and you are done.

Trusted by Australian businesses

From tradies and real estate agents to healthcare practices and hospitality venues — businesses across Australia rely on Greenshoots Media to engage their customers with AI.

Anthropic Claude AI

Powered by the same AI technology used by leading enterprises worldwide. Not a generic chatbot — genuine artificial intelligence.

100% Australian

Australian-owned, AUD pricing, Australian business hours support. We understand the local market because we are part of it.

Multi-industry

Serving trades, real estate, healthcare, hospitality, professional services, and retail businesses. See our portfolio for examples.

What is an AI chatbot for business?

An AI chatbot for business is a software tool embedded on a company's website that uses artificial intelligence to converse with visitors in natural language. Unlike rule-based chatbots that follow scripted decision trees, AI chatbots powered by large language models (LLMs) like Claude can understand context, handle complex questions, and provide personalised responses based on a business's specific knowledge base.

Greenshoots Media's AI chatbot solution combines Anthropic's Claude AI with a custom knowledge base built from your website content. The chatbot operates 24/7, answering customer questions, qualifying leads, and capturing contact information automatically — functioning like a tireless receptionist that costs a fraction of hiring staff.

Businesses using AI chatbots report up to 60% more leads captured and 85% of common customer questions answered without human intervention. At Greenshoots Media, plans start from $49 AUD per month, compared to $4,000+ per month for a part-time receptionist.

Frequently asked questions

Common questions about our AI chatbot service for Australian businesses.

How much does an AI chatbot for my business website cost?+
Greenshoots Media AI chatbot plans start from $49 AUD per month for the Starter plan, which includes 1 chatbot, 500 messages per month, lead capture via email alerts, and managed website hosting. The Growth plan ($99/month) adds 1,500 messages and custom branding. The Pro plan ($199/month) includes 2 chatbots, 3,000 messages, and an analytics dashboard. The Premium plan ($399/month) offers 5 chatbots, 10,000 messages, a dedicated account manager, and full white-label branding. Annual billing saves approximately 17%.
How does the AI chatbot know about my business?+
During onboarding, our AI-powered system scrapes your website pages and uses Claude AI to extract structured information about your services, pricing, contact details, FAQs, and policies. This information is compiled into a knowledge base that powers your chatbot's responses. You can review and edit this knowledge base at any time through your client dashboard.
How does the chatbot capture leads?+
The chatbot uses AI-powered pattern detection to recognise when a visitor shares contact details like an email address or phone number during conversation. When detected, the widget displays a lead capture form. Submitted leads are stored in your dashboard, a notification email is sent to you immediately, and an auto-reply is sent to the visitor. Each lead includes the full conversation transcript for context.
What AI technology powers the chatbot?+
Greenshoots Media chatbots use Anthropic's Claude AI (Haiku model) for generating responses. Unlike generic chatbots, each response is grounded in your business-specific knowledge base, ensuring accurate, relevant answers. The system prompt and knowledge base are included with every conversation, so the AI always has your business context.
How long does setup take?+
The technical integration requires adding a single script tag to your website, which takes about 30 seconds. Our AI onboarding process automatically discovers and scrapes your website pages, extracts business information, and generates your knowledge base in approximately 5–10 minutes. Most chatbots go live within the same day.
Which industries do you serve?+
We serve businesses across all industries in Australia. Our most common clients include trades and construction companies, real estate agencies, healthcare practices, hospitality venues, professional services firms, and retail businesses. Any business with a website that receives customer enquiries can benefit from an AI chatbot.
Can I try the chatbot before committing?+
Yes. All plans include a 14-day satisfaction guarantee. If you're not satisfied within the first 14 days, we'll refund your monthly fee. You can also see a live demo right now — the chat widget in the bottom right corner of this website is powered by the same technology.

Ready to transform your customer experience?

Join Australian businesses from Sydney to Perth already using AI chatbots to capture more leads, engage customers around the clock, and grow their revenue. Setup takes minutes, not weeks.